A public complaint must be:

The requirement for a public complaint to be signed by the complainant is rooted in the principles of accountability and transparency within a complaint process. When a complaint is documented with the individual's signature, it not only establishes a formal record but also ensures that the complainant can be contacted for further information if necessary. This enhances the credibility of the complaint, as it allows for a follow-up investigation and supports the integrity of the claims being made.

Signed complaints also contribute to a fair resolution process, as they can be verified and substantiated through further communication. This promotes a responsible approach in addressing sanitation issues and empowers the complainant to take ownership of their concerns.

In contrast, anonymous complaints, while offering a level of protection to the complainant, can complicate the investigation process. Lack of identification may hinder follow-up actions or clarifications that could be crucial for addressing the issue effectively. Similarly, limiting complaints to certain times or specific individuals does not permit community members the opportunity to communicate their concerns as they arise, reducing overall community engagement in maintaining public health and safety.