What is the purpose of a formal complaint?

The purpose of a formal complaint is to schedule a hearing regarding license violations. When a formal complaint is filed, it serves as a mechanism for bringing attention to the alleged infractions committed by a licensed individual or entity. This initiates a structured process where evidence can be presented and discussed in a formal setting, typically overseen by a regulatory board or authority. The goal is to ensure that due process is followed and that the accused party has an opportunity to defend themselves against the claims made.

This process is essential in maintaining accountability within professions that require licensure, particularly in fields related to public health and safety, which the Mississippi State Board of Sanitation oversees. Following a formal complaint with a hearing ensures that all parties involved can present their cases, ultimately leading to a fair resolution based on the facts presented.